What is the difference between an online traffic school, and an in-person one?
Online traffic school will provide the same course material as a traditional in-person traffic school, however, it has the added benefit of convenience. Taking this class online gives you the opportunity to complete the course within the 45 day time period you are registered for the class. Much like an in-person class, on completion of this online course, you will be presented a certificate and also emailed a link to it, signifying that you have completed the course.
What is the purpose of attending a traffic school class?
Attending a safe driving course, or online traffic school such as this one provides several benefits.
- To help in keeping your driving record clean.
States keep a record of your personal driving history, including any violations or tickets, these can add up and result in additional fines, and even suspension of your license. Completion
of a course like this will aid in keeping your record clean, and avoiding these consequences. - Save on insurance
Most insurance companies can change your rate based off of your driving record. This can be impacted by tickets and violations you receive. Going through a course where you learn safe
driving skills can keep these violations off your record, and therefore save you money on your monthly insurance.
Why should I take an online traffic school from this website?
Our course material and curriculum is taught by Officer Ben Pender. Officer Pender has been teaching traffic school for 17 years now and has been a police officer for 27 years. His material is updated yearly to keep up with changes that occur in various laws. Through this course, you will learn how to be a more safe, and aware driver, while we try to make the course material as enjoyable as possible.
On top of the reliability of our material, we also offer two forms of how you learn within the course.
Educational videos of Officer Pender teaching his class.
A write up of the material Officer Pender teaches.
Having these two options gives flexibility to you on how and when you would like to complete the course.
How do I know I am eligible for this course?
To know if you are eligible to take this online course carefully look at the ticket (or any other papers) you received. If no information about traffic school is located there, then call the court of the city you received your ticket in, and ask about traffic school options.
Can I take this course right after I get my ticket?
Usually, it takes the city around 5 days to ‘process’ your ticket. Because of this be sure to read your ticket. There should be information on how long you need to wait before proceeding with this course and clearing it from your record. If no information is provided, contact the court in the city where your ticket was issued.
My date for taking traffic school has passed, what do I do?
Contact the court of the city in which your ticket is from, and ask for a traffic school extension.
Which courts accept this course as a form of traffic school?
We currently offer traffic school to the cities of:
Taylorsville, UT
Salt Lake City, UT
Herriman, UT
Sandy, UT
Midvale, UT
Clinton, UT
How long until I can retake the course?
Different courts have different rules on how soon you can retake a traffic school class, contact them if you have any questions about retaking this course.
The class has a duration of 45 days, and I can’t register for the course, what do I do?
You have several options if you wish to retake this course before the expiry date.
- You can re-register with the website, using a new email.
- You can email us at admin@knowingtheroad.com and we can set you up with a new course.
I’ve taken this course in the past, and now want to retake it, how can I do that?
To retake the course, you need to simply register for the class how previously did, if you are having difficulties logging in to retake the course, you can email us directly at admin@knowingtheroad.com and we should be able to clear your email and then you can re-register for the class
I’ve already paid my fines, why am I paying a fee for this course?
The fines you pay to the court for your ticket are separate from the fees you pay for online traffic school. Traffic school is an option. This option gives you additional benefits such as not having your ticket affect your driving record.
How does payment for this coursework?
We use two payment processing gateways, Stripe and PayPal. PayPal safely accepts your info over a secured network and charges the card and information you put in on their website, while Stripe allows you to pay on our website, using their gateway over a secured network.
We DO NOT store any sensitive information of yours at all, and all payment is done through a payment gateway secured by an SSL certificate.
I don’t have a PayPal account, can I still take the course?
Yes! Not only do we accept payment on-site through Stripe, but PayPal accepts all major forms of payments through its processing website, just make the payment on the PayPal site, and you will be redirected back to our website with access to the course you bought.
Why isn’t my card isn’t being accepted?
First, check that you have input your information incorrectly. For billing purposes, please make sure your address and other information match what you have on the card you are attempting to pay with.
If problems persist, contact us at admin@knowingtheroad.com
Why was charged multiple times?
If you have been charged for more than just one course, contact us at admin@knowingtheroad.com
Can I get a refund for the course?
Unfortunately, we are only open to considering refunds on the basis that the course was accidentally ordered. If you have completed the course and received a completion certificate then we will not be able to issue a refund.
Can I log out and come back to complete the course?
Yes! The enrollment for a course is good for 45 days, and during that time period you can log in and start from where you left off to complete the course. Once you either complete the course, or 45 days have passed from the time of enrollment, then your account will no longer be active.
How long does it take to get through the course?
Since we offer both videos and a written up form of our course, it is estimated to take on average anywhere from 1 to 1 and a half hours to go through the lessons and their respective quizzes.
Can I rewatch previous video lessons?
Yes! You can go back at any time to any completed lesson and re-watch the video there.
How long do I have to complete the course?
As long as you complete this course within the date required by the court in the city of your ticket, and within our 45 day period, you can log in and out as many times as you like.
How do I access my certificate when I’ve completed the course?
Right after completion of the final lesson, a popup will show up on the right side of your screen and will navigate you to your course. Aside from that, you can click on the top right where it says Login / Courses and you can scroll down to your certificate. You will also be emailed a link to this section of the webpage to retrieve your certificate.
Can I receive outside help for completion of this class?
No, both by using this website, and signing up for a course you agree that you, and you alone will complete the course, without any outside aid at all. You are definitely encouraged to not only put into practice what you learn here but also share it with others, however receiving outside help for completion of this course goes against our terms of use.
Please feel free to contact us if you have any issues or questions and are not understanding a section of the website or class.
Can I fail this class?
It’s almost impossible to fail the course because of the number of attempts we allow. We have a few quizzes associated with each video, as long as you either read or watch the material you should have no issue!
What is the structure of the course?
This course consists of 9 sections. In each section, you will have a video and a transcript of the video, and following that will be two, four question quizzes.
After I complete the class, how do I get my certificate?
After completion of the course, you will be able to navigate to your dashboard (login/course button in the top right) and find your certificate there. We will also email you a link to where you can find your certificate directly, so please be sure to input the correct email!
I input the wrong email, and completed the class, what do I do?
Get in touch with us at admin@knowingtheroad.com and we can help you out!
How do I present the certificate to the courts?
After you finish the course and presented with the certificate, be sure to check with the court to see exactly how they want it given to them, but sometimes you will be able to simply email it to them, and other times you will need to print it out and go present it in person. As mentioned previously be sure to get the certificate to the court before their deadline for your traffic school expires.